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SHIPPING POLICY
Free Worldwide Shipping We offer free shipping on all orders, worldwide. No minimum order required.
Processing Time All orders are processed within 24–48 hours after payment confirmation. Orders are not shipped on weekends or public holidays.
Shipping Method All orders are shipped from Seoul, South Korea via FedEx Express.
Delivery Times Estimated delivery times after shipping:
Please note that delivery times are estimates only and are not guaranteed. Delays may occur due to customs processing, carrier delays, or events outside our control.
Tracking Once your order has shipped, you will receive a confirmation email with your FedEx tracking number.
Customs and Import Duties International orders may be subject to customs fees, import duties or taxes upon arrival in the destination country. These charges are the responsibility of the customer. Geolla™ is not responsible for any additional charges imposed by customs authorities.
Lost or Delayed Packages If your package has not arrived within the estimated delivery window, please contact us at contact@geolla.com and we will investigate with FedEx.
Contact For any shipping questions: contact@geolla.com
We are Geolla™
At Geolla™, we believe that everyone deserves access to the best skincare in the world — without the guesswork.
Our team carefully selects the most effective, clinically-proven Korean skincare formulas and brings them directly to you. Korea has been at the forefront of skincare innovation for decades, and we make sure you benefit from that expertise, wherever you are.
We don't just sell products — we curate experiences. Every item in our store is chosen for its quality, its results, and its ability to genuinely improve your skin.
Our promise to you:
Transparency. Quality. Results.
Have a question? Reach us at contact@geolla.com — we're always happy to help.